Hear From Residents and Family of Dougherty Ferry Assisted Living & Memory Care!
My mom has been at Dougherty Ferry for almost three years and we have had a very positive experience. As my mother's Alzheimers progressed she was moved into Memory Care Unit. During the first few months, there was turn over in the staff which presented some challenges. It has now been almost a year that the head of Memory Care Unit , Giselle , has been in charge and she is truly remarkable. Through her actions, it is obvious that she not only cares for all the residents but also for her staff. She works with her staff to teach them how to individualize the care for each resident. On a Saturday evening, my Mom's two caregivers called to express some concerns about changes in my mom's behavior. They explained how they had spent time with her throughout the day comforting her when she was scared and making sure she felt safe. We talked about her progression in Alzheimers and what the next phase might look like. Recently, they hired an activity director who focuses on Alzheimer patients..... while she is new at the facility her enthusiasm and communication is already present. Since the onset of COVID, I see my Mom through window visits, the entire staff work hard to keep the COVID cases to a true minimum. Having a loved one in a facility during a pandemic can be very stressful, but I truly feel my Mom is in the best place for her. She is always clean, washed, and most importantly happy. The staff of memory care at DF are true frontline heroes!
03:35 20 Dec 20
Earlier this year my mom was hospitalized and had a short stay at a skilled rehab facility. It was there that they told us that my mom would no longer be able to live independently. I called Dougherty Ferry assisted living and scheduled a tour that next week. I immediately knew that this was going to be the best fit for her. The staff new each resident by name and it just felt very warm and welcoming. My mom has now been living there for a few months and has never been happier. She tells us all the time that there is not one thing that she does not like there. She loves the staff, she loves the food, she loves her room. She is very involved in the activities and looks forward to them every day. It has given us peace of mind knowing that she is living somewhere where she is safe, loved, and very well cared for. I will always say that Dougherty Ferry assisted-living was a Godsend!!!
21:35 06 Nov 19
We have been very happy with the loving care my mother is receiving at the Dougherty Ferry Assisted Living and Memory Care facility. She suffers from dementia and is in the Memory Center here. The administrative staff is very pleasant to work with, they listen to our feedback with kindness, they are accommodating with requests made for our loved one in their care, and they are always open to suggestions we might have to better serve their residents. The care giving staff is equally as pleasant to work with. They are always happy and smiling while they work. They are quick to learn the habits of each of their residents and understanding how best to care for each individual. They are loving and patient with my mother, no matter what kind of mood she is in. The staff keeps the facility clean and looking nice and welcoming to everyone. I would definitely recommend this facility to anyone!
13:24 30 Aug 17
After a thorough search I selected Dougherty Ferry Assisted Living & Memory care for my mom. One year later I am very happy with the choice. My mom is getting great care and fits in very well socially. The facility is immaculate and the staff are pleasant and very supportive.
21:38 29 Aug 17